GET IN TOUCH
Have a question about our products, an order, or need research assistance? We're here.
Contact support for batch documentation requests, order-history clarification, account updates, institutional purchasing coordination, or fulfillment timing questions. The support team can help map your request to the right workflow so technical and procurement conversations move faster. If you are comparing compounds for an in-vitro protocol, include your product slugs or order number and the type of documentation needed, such as certificate links, shipping details, or policy references, and we will route your message to the right queue.
Text or Call
856-398-0852Text is the best way to reach us initially. As required, we are happy to assist over the phone.
Support Hours
Fulfillment Hours
All items ship via FedEx 2-Day from our temperature-controlled, secure facility in Richmond, Virginia. Orders placed after 2 PM EST on Friday ship Monday.
